The reality is sometimes people experience problems getting connected. If you are a passenger experiencing problems, please try the following: –
- Forget the network and re-join
- Clear your cache, history and cookies on your browser.
- Do not use the autofill option. Always fill out required fields manually.
- Accept the terms and conditions.
If you are still having problems getting connected you can contact us at firstname.lastname@example.org from 8.30am until 5.00pm. Alternatively, you can contact our helpline on 0818 333 388 at any time including weekends.